Skatesonhaight.com - (415)752-8375

 EMAIL HERE

EXPERIENCE: Our shop opened as a tiny hole with one counter run by skateboarders in 1976, so
we have a wealth of knowledge about not only the skateboards, but the skateboard industry as well. We ship all over the world. We take phone orders, online orders and faxed in orders. We offer phone help and an online bulletin board for FAQ's. We also do custom built skateboards and publish an online sizing tips page. The men and women working at Skates on Haight have been skating and selling skateboards for 29 years. Our skater employess know how our products perform because we use them, not just read about them in manufacturers's brochures. We sell what we skate. We also have a REAL walk-in store at 1818 Haight Street ,San Francsico, CA

INVENTORY: We have a wide variety of products and constantly keep on top of the newest products being manufactured. Sometimes we pre-sell items because they are so hot that we want you to be the first ones to have them. We carry mainstream and ecclectic skateboarding equipment. Check out the entire skateboard catalog now!

FAST SHIPPING: We ship out every order within 24 hours of when it was purchased (except special orders and backordered items). Our shipping is quick, accurate and processed carefully. We have automated tracking to ensure that your package is on the way. Please refer to the "Shipping Policies" inside the HELP DESK to learn how we calculate shipping.

All Domestic and International shipping rates are calculated internally and automatically. Emailing us for quotes only gives you an approximation. Please use the shopping cart to get real and accurate rates.

How to calculate shipping:

1. Pick the skate product (s) you want on Skatesonhaight.com and add them to your shopping cart.
2. Click the button, "Proceed to Checkout".
3. A detailed order page will come up, itemizing your complete order. Select the drop-down menu under shipping to view the shipping rates and shipping methods available. Select one.

How shipping rates are created:

We take the total weight of all the products that you ordered, the Country / State Code of where you want it shipped and bounce that information off the UPS, FEDEX or USPS Shipping server. Based on the infomation we give it, it returns a rate for you, the customer, and it appears in the drop-down menu on the last page of check-out. (all big ticket items are automatically insured)

How we pack and when packages are picked up:

Every package is checked for accuracy and to make sure each product is functional. Each box or packet that leaves Skatesonhaight.com is then put on the shipping dock. FEDEX picks up Monday, Wednesday and Friday at 4:00pm PSD. USPS is dropped off everyday at 12:00PM PSD. UPS is picked up everyday at 4:30PM PSD. During some holidays we offer gift wrapping

International Shipping note:

The customer is responsible for all Duties, Taxes and/or VAT (Value Added Tax) imposed by their respective countries. These taxes are not included in the total invoice from Skatesonhaight.com. We only charge for shipping from United States to your respective country.

*Skatesonhaight.com DOES NOT profit monetarily nor reap any other benefits from the taxes imposed on the customer by their respective government.

NEW PRODUCTS: We carry the newest and most recent products available in the skate industry, including hard-to-find and old school products, and special edition items. Our great relationships with manufacturers like Flip, Shorty's, Hookups, Spitfire, Sector 9, Powell, Vision, Birdhouse, Zero, Comet, Surf One and many others allow us to carry all their newest products. Any items that we buy in bulk can usually put be put on Super-Sale and you benefit!

PARTS: We have deep piles of parts and gear for your skateboards. Bushings, risers, kingpins, hardware, tools, spacers and other items to maintain your board. Call us 1.415.752.8375 or visit us at 1818 Haight Street San Francisco

VINYL RETURNS All vinyl sales are final. Warped records CANNOT BE RETURNED for any reason. Many records come with a slight warp due to imperfect presses and distributor storage. This problem is easy to correct. Just place your thumbs on the center of the record and flex the edges in the opposite direction of the warp. Rotate, repeat, test on the turntable. Do this a couple times whenever you play the record and it should fix itself.